Field Applications Specialist – Bioinformatics – Midwest USA – Pacific Biosciences – Field

Job ID: 5887
Job date: 2016-08-27
End Date:

Company : Pacific Biosciences 

Country :

Role : Research Scientist 


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Job Description:
Pacific Biosciences is seeking a Bioinformatics Scientist with a strong customer focus to support bioinformatics analysis for collaborators and customers using SMRT® sequencing data. The candidate will employ expertise in customer training, bioinformatics, data analysis, biological insight, software engineering and systems administration. The ability to communicate with customers both pre- and post-sales, with internal support and development, to interact with marketing, and to communicate results to diverse audiences, are important aspects of this role. This scientist will be working in a fast-paced commercial environment, interacting with customers, scientists and engineers from a wide variety of backgrounds. This individual is a partner to the customer in the understanding and analysis of data derived through use of SMRT sequencing. The position is field-based and the candidate will be part of the North America FAS and bioinformatics team.

Essential duties and responsibilities:
• Train bioinformatics customers and collaborators on Pacific Biosciences data characteristics, Pacific Biosciences analysis tools, and target applications.
• Assist and enable customers and collaborators in experimental design and analysis to promote the use of the Pacific Biosciences instrumentation in their laboratories.
• Problem-solve to overcome technical challenges during installation or use of Pacific Biosciences analysis tools.
• Utilize Pacific Biosciences analysis tools and also open source academic tools to support customer projects for target applications.
• Provide timely technical and application assistance in response to customer inquiries.
• Provide scientific, technical, and applications feedback to marketing, development and sales.
• Assist sales and support in pre-sales functions as well as working with customers to enable analysis based on experimental design and application.
• Conduct scientific presentations to internal and external audiences.

Position Requirements:
Personal Skills and Requirements
• Minimum of a Master’s degree, Ph.D. preferred in bioinformatics, life science, statistics, and/or computer science degree.
• The role is field-based and customer-facing.
• Up to 60% travel time is expected.
• The candidate must have a valid and clean driver’s license.
• The candidate is highly self-motivated and will be part of a strong team driven environment.
• The candidate must effectively integrate internal and field based activities across functions to support customer needs.
• The candidate is a customer-minded individual with the empathy to understand customer concerns and how to address them appropriately.
• The candidate is able to work in a fast-paced commercial environment.
• Excellent verbal, written, interpersonal communication and presentation skills are required.

Technical Skills and Requirements
• 3+ years’ experience in bioinformatics.
• Well-experienced with Next Generation Sequencing analysis and pipelines.
• Experienced with common sequence analysis tools and workflows such as sequence alignment, genome visualization, comparative genomics, structural variation discovery, and epigenetics.
• Proficiency with a statistical package such as R or Matlab.
• Intermediate level of experience in Unix operating systems.
• Knowledge of a scripting language such as Perl or Python is desirable.
• Familiar with HPC systems, cloud computing and Unix command line interface
• Hands-on experience and basic knowledge in operation of next-generation DNA sequencing instruments and essays is a great benefit.
• Excellent trouble-shooting abilities.
• Familiar with case management or ticketing systems.
• Experienced in conducting scientific presentations to internal and external audiences for pre- and post-sales activities.
• Familiarity with the manuscript publication process and associated experimental design requirements.


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