Job Description:
Drive growth and product revenue of Custom Solutions (30%): Responsible for engaging existing customers and prospective customers across the North America region regarding custom opportunities for QIAGEN Bioinformatics. -Primary point of contact for the sales team to initiate Custom Solutions opportunities and support existing engagements. -Fully understand what capabilities are available in the existing software tools and when Custom Solutions can help the customer or prospect achieve their goals. -Deliver pre-sales presentations for QIAGEN Custom Solutions offerings. -Perform requirements gathering and analysis (paid and unpaid) with customers and prospects to create proposals for prospective customers. -Assist the sales team during the negotiation of these projects by helping them fully understand the project variables such as timeframe, deliverables, milestones, payment terms, etc. -Work with the sales team to deliver high-quality proposals to customers. -Continue dialogue with existing customers about additional opportunities that fit customer’s need. -Customer relationship management and project delivery (30%): Work directly with internal development teams and customers to ensure the successful delivery of existing Custom Solutions projects. -Develop a rapport with customers based on integrity, competency, and communication. -Provide customers with project status updates, by scheduling meetings, creating presentations, demonstrating functionality, and making sure to identify any risks. -Assist with functional and scientific quality assurance of developed software solutions to ensure requirements are satisfied and error-free. -Be the customer advocate and work to address issues through direct communication with customer and internal development team. -Gain customer approval (sign-off) resulting in revenue recognition. -Ensure the timely and successful delivery of projects by working closely with internal teams, QIAGEN colleagues, and business area management. Cultivate highly-valued reference customers for Custom Solutions. Investigate, develop new, or improve existing Custom Solution offerings to increase breadth of customer solutions QIAGEN offers (20%): QIAGEN Bioinformatics has a wide range of products and solutions that could be more fully utilized to address customer needs. -Work with sales, product management, and development to identify new ways Custom Solutions can address customer needs across the entire QIAGEN bioinformatics and content portfolio. -Assist in developing new Custom Solutions sales offerings. Work with marketing to development or update and distribute sales materials for Bioinformatics Custom Solutions (20%): Ensure the development, update and delivery of sales materials that will allow the team to build value for a prospective customer of Custom Solutions: -Value-based presentation. -Case-study/whitepaper. -Data sheets. -Website testimonials. -Attend scientific conferences with the objective of networking and identifying customer engagement opportunities. -Identify customer references to ensure relevancy. Position Requirements: -PhD in biology-related field with significant software computational data analysis experience and product or project management-related experience. -Deep knowledge of software computational data analysis tools and existing product portfolio, especially CLC Bio products. Personal Requirements: -Detail-oriented with very good organizational skills, with ability to multi-task. -Team player who can work closely with sales professionals, QIAGEN colleagues and customers. -Strong knowledge of/experience with life science research technologies and applications. -Superb written and verbal communication and presentation skills. -Expected overnight travel may be >40%, but will be variable depending on customer engagements.
Additional Info:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. [Click Here to Access the Original Job Post]
Drive growth and product revenue of Custom Solutions (30%): Responsible for engaging existing customers and prospective customers across the North America region regarding custom opportunities for QIAGEN Bioinformatics. -Primary point of contact for the sales team to initiate Custom Solutions opportunities and support existing engagements. -Fully understand what capabilities are available in the existing software tools and when Custom Solutions can help the customer or prospect achieve their goals. -Deliver pre-sales presentations for QIAGEN Custom Solutions offerings. -Perform requirements gathering and analysis (paid and unpaid) with customers and prospects to create proposals for prospective customers. -Assist the sales team during the negotiation of these projects by helping them fully understand the project variables such as timeframe, deliverables, milestones, payment terms, etc. -Work with the sales team to deliver high-quality proposals to customers. -Continue dialogue with existing customers about additional opportunities that fit customer’s need. -Customer relationship management and project delivery (30%): Work directly with internal development teams and customers to ensure the successful delivery of existing Custom Solutions projects. -Develop a rapport with customers based on integrity, competency, and communication. -Provide customers with project status updates, by scheduling meetings, creating presentations, demonstrating functionality, and making sure to identify any risks. -Assist with functional and scientific quality assurance of developed software solutions to ensure requirements are satisfied and error-free. -Be the customer advocate and work to address issues through direct communication with customer and internal development team. -Gain customer approval (sign-off) resulting in revenue recognition. -Ensure the timely and successful delivery of projects by working closely with internal teams, QIAGEN colleagues, and business area management. Cultivate highly-valued reference customers for Custom Solutions. Investigate, develop new, or improve existing Custom Solution offerings to increase breadth of customer solutions QIAGEN offers (20%): QIAGEN Bioinformatics has a wide range of products and solutions that could be more fully utilized to address customer needs. -Work with sales, product management, and development to identify new ways Custom Solutions can address customer needs across the entire QIAGEN bioinformatics and content portfolio. -Assist in developing new Custom Solutions sales offerings. Work with marketing to development or update and distribute sales materials for Bioinformatics Custom Solutions (20%): Ensure the development, update and delivery of sales materials that will allow the team to build value for a prospective customer of Custom Solutions: -Value-based presentation. -Case-study/whitepaper. -Data sheets. -Website testimonials. -Attend scientific conferences with the objective of networking and identifying customer engagement opportunities. -Identify customer references to ensure relevancy. Position Requirements: -PhD in biology-related field with significant software computational data analysis experience and product or project management-related experience. -Deep knowledge of software computational data analysis tools and existing product portfolio, especially CLC Bio products. Personal Requirements: -Detail-oriented with very good organizational skills, with ability to multi-task. -Team player who can work closely with sales professionals, QIAGEN colleagues and customers. -Strong knowledge of/experience with life science research technologies and applications. -Superb written and verbal communication and presentation skills. -Expected overnight travel may be >40%, but will be variable depending on customer engagements.
Requeriments :
Areas :
Additional Info:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. [Click Here to Access the Original Job Post]