Job ID:
Job date: 2018-06-01
End Date: 2018-07-31
Company : Illumina Country : United States Role : Other
Job date: 2018-06-01
End Date: 2018-07-31
Company : Illumina Country : United States Role : Other
Job Description:
Responsibilities: •Coordinating new installations, including facility inspections, instrument validation, and customer training. Reviews and approves operational quality of equipment, and instruct customers in operations and maintenance of system under general instruction. •Troubleshooting issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments. Interprets customer needs and identifies if the responsibility for a problem resolution falls to sales personnel, engineering, or other company personnel. •Developing and maintaining positive relationships with customers in assigned territory. •Providing strategic and competitive customer feedback to Marketing and product development teams. • All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities. Requirements: • 5+ years lab experience in molecular biology or genetics •Outstanding problem solving and interpersonal skills. •Strong written and verbal communication and training skills. •Clear vision of and commitment to providing outstanding customer service. • Experience working in a clinical environment a plus •Proficiency with common molecular biology bench techniques •Must be willing to travel up to 50% Education: • MS or PhD in Biochemistry, Genetics, Molecular Biology or Bioinformatics required, BS and >2 years relevant experience considered
Additional Info:
Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf [Click Here to Access the Original Job Post]
Responsibilities: •Coordinating new installations, including facility inspections, instrument validation, and customer training. Reviews and approves operational quality of equipment, and instruct customers in operations and maintenance of system under general instruction. •Troubleshooting issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments. Interprets customer needs and identifies if the responsibility for a problem resolution falls to sales personnel, engineering, or other company personnel. •Developing and maintaining positive relationships with customers in assigned territory. •Providing strategic and competitive customer feedback to Marketing and product development teams. • All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities. Requirements: • 5+ years lab experience in molecular biology or genetics •Outstanding problem solving and interpersonal skills. •Strong written and verbal communication and training skills. •Clear vision of and commitment to providing outstanding customer service. • Experience working in a clinical environment a plus •Proficiency with common molecular biology bench techniques •Must be willing to travel up to 50% Education: • MS or PhD in Biochemistry, Genetics, Molecular Biology or Bioinformatics required, BS and >2 years relevant experience considered
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Additional Info:
Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you have a disability or special need that requires accommodation, please contact us at applications@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf [Click Here to Access the Original Job Post]